A whole range of services complete the broadest accommodation possibilites in Bilbao, like complimentary Gym, one of the most reputed gastronomic offers in town and exclusive in house shop windows and extensive carte of in room massage and beauty treatments.

 A private transfer service is available on request. Contact our reservation or reception departments for extra information and booking.


Bermeo Restaurant

Bermeo Restaurant has just been reopened and fully renovated. Bermeo combines different atmospheres, spaces and cuisines to enjoy the best breakfast, lunch or dinner.



The Lobby Bar

The Lobby Bar provides chill-out atmosphere in a smart and classy setting for a quiet drink or even a relaxed business appointment.



Rooftop Le Club and the exclusive area for guests Le Club, ideal spot for a drink or snack in the very heart of Bilbao with superb views over the city.


concierge services

Whether an airport transfer or sightseeing tour or a beauty treatment, our reception staff will be happy to arrange anything for you and so make your life easier at Ercilla.You can be certain to get the best advice on things to do, restaurants and shops in town.


Fitness Room

Complimentary Fitness area with everything you need to keep in good shape during your stay at Ercilla.



Free Wifi

We now provide free wireless internet connection in public areas and guest rooms. Just request your personal access code at the reception desk.


txoko bermeo

Gastronomic societies are better known in Basque for the place where they gather, the traditional txoko. They are usually private and serve rather as meeting points for groups of friends. Our banqueting hall Bermeo can be reserved as your own txoko.


24 hour room service

A complete menu is available 24 hours a day in the comfort of your own room. 



A La Carte Massage

A complete massage and beauty treatments menu is available for in room services. Anything from sport massage to wedding make up or full body care, provided by therapists and health professionals.



private valet parking

A private and secure underground parking is available at 20 euros a day (VAT incl.) Just hand your keys to the valet at the garage entrance and he will take care of everything for you.